Effective Date: 4/6/2025

Heinrich Services (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, heinrichservices.com (“Website”), or interact with us via our services.

1. Information We Collect

We collect personal information that you provide to us when you contact us through our Website’s form. This includes:

• Name

• Email Address

• Message Content

In addition, we use Google Analytics to collect anonymous data about how visitors interact with our Website. This includes information such as your IP address, browser type, and pages viewed on our site. This data is used to improve our website’s performance and user experience.

2. How We Use Your Information

The personal information you provide to us (Name, Email Address, Message) is used for the following purposes:

• To respond to your inquiries and messages.

• To improve our services and the content on our Website.

We do not share, sell, or rent your personal information to third parties. We may, however, share non-personally identifiable data (collected via Google Analytics) with trusted partners for the purpose of analyzing and improving our Website’s performance.

3. Data Retention

We retain the personal information you submit to us indefinitely for the purpose of responding to your messages and maintaining communication with you. If you wish to request deletion of your personal data, please contact us using the contact details below.

4. Cookies

We currently do not use cookies for any purposes other than those related to Google Analytics. Google Analytics uses cookies to help us understand how users interact with our Website. These cookies collect data in an anonymized manner and are not linked to any personally identifiable information.

5. Third-Party Services

We use Google Analytics to track and analyze visitor activity on our Website. Google Analytics collects information such as IP addresses and browser details, which is used to improve the performance of our Website. Google’s privacy policy can be found here: Google Privacy Policy.

We do not currently use any other third-party services that handle user data.

6. Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet or data storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us.

7. Changes to This Privacy Policy

We reserve the right to update or change this Privacy Policy at any time. If we make changes, we will post the updated Privacy Policy on this page and update the effective date. Please review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you wish to request deletion of your personal data, please contact us at:

• Business Name: Heinrich Services

• Phone Number: (716) 433-1371

• Email: lrc@heinrichchevy.com